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Dreamforce 2021: Your inside guide is here - VIEW ON-DEMAND CONTENT

Healthcare &
Life Sciences.

The innovation of technology and the humanity of healthcare experience. That’s how we create personalized, secure and scalable digital solutions that create better health outcomes.

Healthcare and Life Sciences Salesforce consulting

Helping you improve patient outcomes.

Do siloed systems hinder your ability to improve health outcomes? Our Healthcare & Life Sciences team combines technology and years of healthcare expertise to help you achieve your organizational goals and build trust with customers, whether they’re patients, members, providers, or partners.

We know healthcare.

Our dedicated Healthcare & Life Sciences team includes nurses, doctors, Biopharma Researchers, and even a PhD Analytical Chemist— so we speak more than tech, we speak healthcare.

Providers

The healthcare landscape is changing, and with it comes changing patient expectations, new delivery models, increasing competition, and the need to maximize ROI. We’ll help you leverage Salesforce’s cloud solutions to empower your teams, create a 360 patient management view, and deliver greater time-to-value—so you can focus on what matters most: your patients' experience.

Payers

With complex relationships across multiple disparate systems, payers are now looking for innovative healthcare solutions to streamline operational processes, unify siloed technologies and connect with their community. Our experts will help you integrate Salesforce Health Cloud, Marketing Cloud and Vlocity to maximize member engagement, increase agent efficiency and drive greater ROI.

Life Sciences

We’re here to help you thrive in today’s fast-paced, complex and highly regulated life sciences ecosystem. By optimizing your Salesforce CRM solution, we’ll empower you to increase stakeholder collaboration, deliver new products into the market faster, utilize data-driven insights and revolutionize patient care.

Unmatched cross-platform expertise.

Our Salesforce cross-platform expertise in Health Cloud, Marketing Cloud, Experience Cloud, Integrations, Analytics and Salesforce Industries (Vlocity) allows us to design and implement innovative healthcare solutions to transform patient experiences.

01

Salesforce Health Cloud

Improve patient outcomes with the world’s #1 CRM.
Create personalized experiences, build trust, and empower patients, members, providers and partners with the right information at the right time with Salesforce Health Cloud. From provider network optimization to high-volume contact center and patient journey design, our team has the technical and healthcare expertise to increase patient outcomes and drive efficiency.

02

Salesforce Marketing Cloud

Turn each interaction into moments of value for you and your patients.
Increase awareness, build long-lasting relationships and drive engagement through highly personalized experiences with Salesforce Marketing Cloud. Our dedicated Marketing Cloud team has over 140 Marketing Cloud certifications, including expertise in Customer 360 Audiences, Datorama and Interaction Studio.

03

Salesforce Experience Cloud

Build community, empower teams and grow partnerships.
Drive the next generation of digital patient and provider experiences with Salesforce Experience Cloud. Our experts help healthcare and life science organizations gain the competitive edge by building intuitive community hubs that deliver timely, relevant and personalized content to your patients, members and partners.

04

Tableau CRM

Data is king when it comes to true transformation success.
Turn valuable data into actionable insights, and revolutionize patient care with Tableau CRM. Our data architects are certified on Salesforce’s Tableau to deliver unified customer experiences and business intelligence solutions for powerful data-driven decision making.

05

Salesforce Industries (Vlocity)

Get up and running on the Salesforce platform, fast.
Pre-built, Payer and Provider-specific express applications that dramatically accelerate time to value. Our deep expertise across the SFI platform ensures we identify the right solutions for your unique needs while avoiding overly custom conventions.

BC Governments COVID-19 Supply Hub

Developing the BC COVID-19 Supply Hub

“This made-in-B.C. innovation showcases how important it is to work together to support our front-line workers. By giving B.C. businesses a platform to help, we are enabling some of our best and brightest minds to meet the demands of this pandemic and help keep people safe.”

B.C. Premier John Horgan in reference to Traction on Demand built BC Supply Hub

Stay on the leading edge of healthcare innovation.

As a dedicated Healthcare & Life Sciences partner, we've developed a series of innovative solutions and technologies to enhance the patient, customer and employee experience.

Traction Gather

Implement a virtual care solution, built on Salesforce Experience Cloud, to revolutionize today’s remote patient experience.

Learn more

bettr.me

Integrate a real-time, data-rich sentiment tracking solution for assessing wellness, pain & mood for patients while managing burnout for providers.

Learn more

Traction Extend

Our Traction Extend consultants partner with your in-house team to effectively manage your Salesforce instance, stay close to the innovation curve and adopt new functionality as it’s released.

learn more

Traction Propel

Managed integration solutions for organizations wanting to focus on their patients and members, rather than manage their integration middleware architecture and services.

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How we work with you to plan, implement, and sustain change.

Strategic alignment

Our strategy services bring together transformation stakeholders to develop a vision and plan for your Salesforce and other technology investments. We provide tangible outcomes, driven from data-driven analyses and insights, to build technology roadmaps with executive alignment.

Explore strategy services >

Seamless integrations

Human-centric experience design

Let’s make people better