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E-Quip Yourself with the Power of Collaboration

November 22, 2017

Are you Quipping yet?

Back in September we announced that we were going all-in with Quip and almost two months later, we can report that the collaboration tool has been a resounding success at Traction. All project teams are using Quip, from our delivery squads to our finance team. Over 300 Tractionites have been leveraging the technology across the 89 new projects begun since our last Quip announcement. Even this blog was put together in Quip! To say that I'm a fan of the platform would be a bit of an understatement. One of the biggest announcements that came out of Dreamforce 2017 was the bevy of upgrades coming to Quip. The Live Apps, for example, have added significant value to the platform.

Beefing up Story Docs

In my line of work, collaboration is key. When I'm putting together stories about successful customers and projects there's a good deal of investigating that I need to do. The question I am constantly asking myself is: how can I make it easier for project stakeholders to give me the information that I need? The easier it is for them to share information with me, the more likely it is that they will find the time to help sooner than later. There are two functions that I am already head-over-heels about adding to my drafts:

  • The Outline function enables me to add a navigable table of contents. When I set a fact-finding meeting with project stakeholders I can jump from section to section in the document, asking questions without wasting time scrolling through notes.
  • The Kanban board ensures that stakeholders are always aware of what tasks they need to complete. Stakeholders can update the board so that I know when they are finished with a particular task.

Though I'm already noticing a difference in the clarity of my documents, I'm also aware that my requirements of Quip are relatively light compared to most of the folks at Traction. I tend to use Quip as a pure collaborative word processor, and for that it's been fantastic. But I'm not the only person at Traction who is excited. Calex Petersen, Process Manager at Traction, shared a few of his thoughts on the enhancements coming to Quip.

Picture Perfect Communication

“Visuals in Quip will be a main focus moving forward,” says Calex. “You really can save 1,000 words with one image, and the added simplicity in consolidating image attachments will only enhance our efficiency.”

Quip has made image insertion exceedingly simple. All you need to do is type @Image and you're able to add an image to your document. With the option to drag-and-drop images into the inserted image app, you can add the value of an image to your documents in a very short amount of time. The insert function works similarly for other apps; just start with @ and Quip will automatically hone in on what you want to add as you type.

Collaborate and Consolidate!

[caption id="attachment_9238" align="alignright" width="150"]

Calex Petersen, Process Manager at Traction on Demand[/caption] While images will likely have a subtly powerful impact on the platform (sometimes a picture can offer more succinct and effective communication than words alone), there are a few integrations that Calex is excited about. “Integrations with JIRA and Lucidchart are no brainers for us,” says Calex. “Consolidating these tools to a single point of conversation means no more emails with attachments that quickly become outdated.”

There's More Coming

According to Calex, a lot of the value that will derive from these updates to Quip won't be unveiled just yet, as Traction and other Trailblazers are eager to leverage the new Quip AppExchange that's coming in 2018. “The API is relatively open so others (and us!) can build on top of it,” says Calex. “There is going to be a stream of apps that jump on this. We are going to see even more consolidation of process in Quip - consolidate everything!” Like the rest of Traction, I'm interested in seeing just how powerful a tool Quip can become. Stay tuned for more innovative use cases as we experiment with the platform.

Written by Alex Bezeredi, Content Specialist at Traction on Demand