Every year since 2013, the Bandit Tour for Good has hit the road to provide probono Salesforce consulting to nonprofits, en route to Dreamforce. Since this year has been anything but typical, we decided to rethink what’s possible; the Bandit Tour for Good went global!
This year, we took the Bandit For Good Tour across the world, pivoting to provide virtual probono Salesforce services to nonprofits throughout North America, Australia and India.
Jump in the virtual passenger seat and come along with us for the ride!
52 Bandits: No bus? No worries
This year, thanks to our new virtual format, our largest group of Bandits ever took part in the global tour, 52 to be exact.
These Tractionites—or as we like to call them, Bandits—from all areas of the company came together to give what they’re good at: expertise and knowledge in Salesforce consulting services. With no geographical, logistical or travel limitations, more Bandits than ever before were able to join us on the tour—from all corners of the world. The virtual format also meant that Tractionites who didn’t want to leave their families, or would rather not cram into a bus for five days, were able to participate.
“A remote Bandit Tour allowed me to give what I was good at on a much larger global scale”
“With my personality, a remote Bandit Tour allowed me to give what I was good at on a much larger global scale,” said Amanda Benjamin, Cloud Technologist at Traction on Demand. “It was inspiring to work with people I likely wouldn't have the opportunity to work with and learn from without being on the Bandit Tour.”
“My favorite moment was seeing the faces of the nonprofit org I worked with, With Love, light up with excitement when they saw what was built and the immediate impact it was providing to their organization. A cherry on top was hearing them voice their understanding of the technology and what other opportunities this provided them.”
3 continents, 5 days, 6 time zones
One thing that’s become increasingly difficult in 2020 is world travel. Luckily, no passports or planes were required for the Bandits to visit all corners of the globe in this year’s Bandit Tour for Good!
From Jaipur, India to Perth, Australia—the Bandits worked with nonprofits (and their Bandit peers) through six different time zones.
"Working with nonprofits worldwide provided a fascinating insight into the challenges that exist in a particular society."
“It was great to be able to meet with fellow Bandits around the world and partner with nonprofits in a variety of locations which I would never have the opportunity to do before,” said Phoebe Sutton, Project Manager at Traction on Demand. “Working with nonprofits worldwide provided a fascinating insight into the challenges that exist in a particular society. It felt really good being able to make an impact far and wide.”
“The new digital format allowed me to step away with the other Bandits and spend a little more time thinking of the best solution for the nonprofit,” said John McInnes, Solution Engineer at Traction on Demand. “Getting to work with Ade from Toronto and Phoebe from Nelson was something that probably wouldn’t have happened in the old model!”
19 nonprofits: doing more good
With more Bandits, more locations and more capabilities than ever before, we were able to help our largest ever number of nonprofits. Over five days, the Bandits worked with 19 incredible nonprofits—from Australia-based Surf Life Saving NSW, to local Vancouver nonprofit Makers Making Change—each dealing with their own Salesforce challenges, but united by one goal: how do we make better use of technology to further our missions?
Read a snapshot of their experiences below, or check out our blog for their full Bandit Tour for Good stories.
"Now, we’re not only staying relevant, but we’re ahead of the pack."
The Good Foundation | Alex Johnson, Database Coordinator
“As with all nonprofits, our resources are limited. So, when I first heard the Bandit Tour for Good was coming to Australia, I was thrilled. Having the opportunity to work with a team of dedicated Salesforce experts, who can dive into our platform and set it up for long-term success was something I couldn’t pass up”
“Salesforce has allowed us to grow our business online. Now, we’re not only staying relevant, but we’re ahead of the pack in terms of the innovation and programming we offer.”
Makers Making Change | Justin Pezzin, Program Manager
“While clean data may not seem exciting to some, it’s one of our most important tools in our toolbelt. With our new structure, we’ll be equipped to make powerful data-driven decisions, connect more Makers with requesters; ultimately use technology, knowledge and passion to serve and empower people with disabilities.”
Canadian Association of Emergency Physicians | Christina Bova, Senior Manager, Membership and Public Affairs
"We're a relatively small nonprofit whose stakeholders are emergency physicians, but by proxy, it's patients who benefit when emergency department work is optimized. Your ability to help us optimize how Salesforce supports our membership, in turn enables doctors focus on what matters most — patient care.”
Surf Life Saving NSW | Mia Pacey, Salesforce System Administrator
“The new solution will relieve our team of countless hours of manual admin work. We’ll have more confidence that our data is accurate, empowering our remote teams and future-proofing our organization.”
1 community: Traction Gather
So, how did we bring 52 Bandits, 19 nonprofits and 6 time zones together into one seamless experience? With the help of our virtual engagement platform, Traction Gather of course!
"This virtual format made it possible to not only meet new people, but also work with them to give back to the nonprofit community”
Built on the Salesforce Experience Cloud platform, Traction Gather acted as a community hub, where nonprofits and Bandits could gather, collaborate, and interact as they worked together on their probono Salesforce support.
“With the pandemic, it’s been difficult to meet new people at work and out of work. This virtual format made it possible to not only meet new people, but also work with them to give back to the nonprofit community,” said Yamini Yogitha Tallapragada, BT Salesforce Administrator at Traction on Demand.
Learn more about how Traction Gather can support your virtual events, community programs, team collaboration and more.